RIRI FAJRIAH; RUCI MEIYANTI. IMPLEMENTASI FRAMEWORK ITIL V4 PADA PERANCANGAN ELECTRONIC IT HELPDESK DI KELURAHAN DURI KEPA JAKARTA BARAT. JURNAL SATYA INFORMATIKA, [S. l.], v. 10, n. 1, p. 26–40, 2025. DOI: 10.59134/jsk.v10i1.681. Disponível em: https://ojs-teknik.usni.ac.id/index.php/jsk/article/view/681. Acesso em: 7 dec. 2025.