APRIYANTO, H. RANCANG BANGUN APLIKASI CHAT BOX UNTUK MENDUKUNG CUSTOMER RELATIONSHIP MANAGEMENT (CRM) DI PT. JNE. PROSIDING, [S. l.], v. 3, p. 192–196, 2023. DOI: 10.59134/prosidng.v3i.358. Disponível em: https://ojs-teknik.usni.ac.id/index.php/pros/article/view/358. Acesso em: 16 may. 2025.